We at B.O.I.N.K. are committed to providing a safe, secure, and confidential environment for all our customers. This policy outlines how we handle customer inquiries, concerns, and returns for our diverse range of products and services, including adult novelty products, relationship coaching services, and events.
 

General Inquiries

• We encourage you to explore our comprehensive FAQ section, which addresses common questions about our products, services, and policies.

• We are happy to answer your questions. Simply Contact Us via your preferred method.

Product & Service Specific Policies

Adult Novelty Products:

• Discretion: We understand the privacy concerns surrounding adult products. We utilize discreet packaging for all orders. Return address labels reference "Newfound Knowledge" - a callback to 'N.K.' of the B.O.I.N.K. acronym. 

• More information is available in our Terms & Conditions below

• Refund Policy
   

Relationship Coaching Services:

• Confidentiality: All communication with our relationship coaches is strictly confidential.

• Scheduling and Cancellation details are outlined in our Coaching Disclosure Form. 
   

Events:​

• Ticket Transfers: Tickets may be transferred to another attendee with prior notification to customer care: contact@BOINK-ed.com

• Refund Policy
   

Additional Information

• We reserve the right to modify this policy at any time without prior notice. We recommend checking this policy periodically for any updates.

• For any concerns not addressed in this policy, please don't hesitate to contact us.
   

We value your business and strive to provide exceptional customer service. If you have any questions or concerns, please don't hesitate to reach out.